Terms of Service

Terms of Service

Last modified: 03 June, 2020

  1. The purpose of the Site

    1. In order to ensure fair play, and that every member is treated with the respect they deserve, we present these binding Terms of Service.

      These Terms of Service apply to websites and interactive services (individually a "Service" and collectively the "Services") owned or operated by Bountie Holdings Pte. Ltd. and any of its subsidiaries and affiliates ("Bountie", "we" or "us"), which includes, without limitation, Bountie Esports Arena Pte. Ltd., and Bountie’s white label partners . By signing up for an account and becoming a member to participate in any game or tournament offered on app.bountie.io (the "Site"), you confirm your knowledge of, and agreement to, be bound by the most up-to-date version of these Terms of Service, which can be accessed from the Site.

      Bountie may modify these Terms of Service at any time, without any advance notice. You are responsible for reviewing these Terms of Service periodically for any modifications. You may also check on our FAQ page for more information, or email us at [email protected] with any queries you may have. Your continued use of the Site following such modifications signifies your acceptance of these modifications. Additional terms may apply to your use of any Service, including contest rules and eligibility. We will provide these terms to you or post them on the website pages to which they apply; they are incorporated by reference into these Terms of Service. If there is a conflict between these Terms of Service and any additional terms that apply to a particular Service, the additional terms will control.

    2. Users who do not comply with the Terms of Service will face consequences as hereinafter described. Please note that if a member's account is closed due to a violation of the Terms of Service, Bountie reserves the right to determine how the member's account balance will be distributed.

    3. Our goal at Bountie is to enable gamers of all skill levels to compete in Tournaments, Leagues, and other competitive formats in skill-based games, such as Mobile Legends and Dota 2. Users (and only Users) will be able to participate in Free and “Paid entry” Competitions and win prizes in the form of Bountie Gold, fiat currency, merchandise, gaming products (e.g. peripherals, clothing and in-game items) and anything of value. Users in Paid entry Tournaments pay a pre-agreed sum of money (an entry fee) into a Tournament Prize pool, where the winner(s) of the Tournament win a predetermined share of the Prize pool, minus a commission to Bountie where applicable.

    4. Bountie’s Match and Tournament services (henceforth “Services”) are categorized as “Games of skill” and the outcome of any Match or Tournament played is solely the result of skill, not chance. You can either participate in Paid entry Competitions, by using funds from Your User Account, or Free Competitions with both monetary and non-monetary prizes. You may exchange Bountie Gold into products or services on our eCommerce store or transfer it to another user.

  2. Eligibility and Restrictions on Participation

    1. In order to use the Services, You need to register and maintain a User Account on the Site and You must:

      1. be a natural person;

      2. be at least 14 years of age;

      3. be at least 18 years of age if You want to deposit funds from Your bank account or purchase Bountie Gold;

      4. be physically located in a country in which participation in the Services you select, or the Site, is unrestricted by applicable laws;

      5. be a citizen or resident of the country where competition involving games of skill is legal (as applicable for each jurisdiction);

      6. submit Your email address, and have the email address submitted on the account Sign-Up form assigned to Your use and control as represented; and

      7. comply with these Terms of Service at all times.

    2. Individuals between 14 and 18 must have permission from a parent or legal guardian, who must read these Terms of Service and agree to be bound by them, on behalf of their minor child. Bountie reserves the right to confirm that such permission has been granted and to close or restrict any Accounts until Bountie is satisfied that a parent or legal guardian has read the Terms of Service and agrees to allow their minor child to hold an account.

    3. Certain sections of the Site are age gated to prevent minors from accessing Services such as Pay-to-enter Tournaments. Minors may be prohibited from playing games or entering Tournaments based on ESRB or other game ratings, or conditions set by Bountie. All signed up account holders may play free or non-prizing tournament on the Site (subject to the age rating of the game). Members over the age of 18 or from certain countries may choose to also play pay-to-enter games and Tournaments.

    4. If you open an account and/or participate in any tournament or game offered on the Site while located in a prohibited jurisdiction, you will be in violation of the law of such jurisdiction and these Terms of Service, and subject to having your account suspended or terminated and all winnings (if any) voided.

    5. Officers, directors and agents of Bountie and its affiliates are not eligible to participate in any Competitions, other than for test and product development purposes.

    6. Bountie may at any time require You to provide proof of eligibility to allow You access to the Site. Failure to provide evidence of identification and/or eligibility satisfactory to Bountie, in its sole and absolute discretion, shall result in the suspension and/or termination of such User Account. For User Accounts that are terminated due to non-eligibility, Bountie Gold previously deposited to the User Account will be refunded to the account holder.

    7. You are fully aware of the fact that Bountie Gold paid to participate in Paid entry Competitions and Tournaments are non-refundable.

  3. Entry Fees and Prizes

    1. To participate in certain Matches or Tournaments You need to pay a fee. The fees applied for participating in these Matches or Tournaments are;

      1. prize commission to Bountie according to Section 12.1;

      2. a transaction fee and/or an administration fee to Bountie when You withdraw Bountie Gold according to Section 5.5.2; and

      3. currency converter fee to Payment Provider when paying with another currency than SGD according to Section 12.3.

    2. If You do not pay the fee, You will not be able to participate in the Matches and Tournaments which requires a fee to be paid.

    3. When a member participates in a pay-to-enter tournament, any entry fees for such pay-to-enter tournaments paid by the member represents a "Platform Fee" to Bountie made solely for facilities provided by the Site for the purpose of setting up and managing all pay-to-enter tournaments. By participating in a pay-to-enter tournament and paying this fee to Bountie, each member acknowledges that these funds are held by Bountie for such Services and that the member grants an irrevocable authority to Bountie to pay the winner of the pay-to-enter tournament the prize associated with such pay-to-enter tournament.

    4. Members should also be aware that the total entry fees paid by members in any given pay-to-enter tournament are not paid out as prizes, as Bountie retains part of the entry fee as a service fee on all pay-to-enter tournaments played. This fee allows for the continued operation and maintenance of the Site and the development of additional features and content for the Site in the future. The cash prizes in each tournament represent an amount determined by Bountie in its absolute discretion and is subject to change without further notice to you.

  4. Required Information

    1. Upon registration and/or during the processing of transferring Bountie Gold into the User Account or facilitating refunds and other prize payments, You are required to provide the following information:

      1. an alias that will be your username (Bountie ID),

      2. a password

      3. Your e-mail address,

      4. birth-date or a confirmation that You are 18 years or older if depositing funds to play Pay-to-enter Matches or Tournaments,

      5. full name,

      6. permanent residential address and country of residence,

      7. phone number,

      8. game related information, such as Game Accounts/nicknames, and

      9. credit card or other payment information, if playing Pay-to-enter Competitions.

    2. The information provided must be true, accurate, current and complete, as requested. If Bountie suspects that You are registering a User Account with purposely incorrect information, Bountie reserves the right to terminate Your User Account. Bountie also reserves the right, in its sole discretion, to change and/or suspend/terminate offensive and/or inappropriate usernames.

  5. User Accounts

    1. You are solely responsible for all obligations and compliance with these Terms and are entitled to all benefits accruing thereto. You may not allow any other person to access Your User Account, access the Site, accept any Prizes, or participate in any Tournament using Your User Account. Your User Account is not transferable to another person. All activities undertaken under Your User Account will be deemed to have been done by You.

    2. You are only permitted to register one active User Account on the Site. Bountie reserves the right but is not obliged to monitor any effort to establish multiple User Accounts. In the event it is discovered that You have opened more than one User Account, all Your User Accounts may be terminated without any notice. Bountie reserves the right to deny access to anyone, including, but not limited to, those Users who use proxy servers and/or IP addresses residing in certain geographical areas.

    3. In consideration of the use of the Site and Your User Account, You agree to:

      1. provide accurate, current and complete information about Yourself as may be prompted by any registration forms on the Site (henceforth “Registration Data”);

      2. maintain the security of the password and identification;

      3. maintain and promptly update the Registration Data, and any other information, to keep it accurate and complete; and

      4. maintain and promptly update the Registration Data, and any other information, to keep it accurate and complete; and

    4. Deposits

      1. To participate in a Pay-to-enter Competitions, and if You have not acquired funds through playing free Competitions, You must deposit Bountie Gold to Your User Account. You may transfer Bountie Gold to be deposited in Your User Account (see Section 7) or use the Bountie Gold that has been awarded to You by Bountie for promotional purposes. The minimum limit for deposit payments equals SGD 3.00. No interest is payable on the Bountie Gold. All payments must be made from a bank or payment account for which You are the named account holder. Bountie also reserves the right to require You to confirm or validate any or all deposits previously made to Your User Account. You acknowledge that in the case of any dispute, Your validation may be used by Bountie as evidence. You do not need to deposit Bountie Gold to participate in “free to enter” Competitions.

      2. Any attempt to defraud the Site through the use of credit cards or other methods of payment, regardless of the outcome, or any failure by You to honor legitimate charges or requests for payment, or confirmation of deposits, will result in immediate termination of Your User Account, forfeiture of any Prizes, and active pursuit of civil litigation and/or referral for criminal prosecution.

    5. Withdrawals

      1. You may request a withdrawal of available Bountie Gold from Your User Account at any time. Withdrawal privileges may be revoked for security purposes when fraud is suspected.

      2. The minimum withdrawal allowed equals SGD 3.00. Withdrawals may be subject to a transaction and administration fee amounting to a percent of the withdrawn amount (as set by the Payment Provider). In such cases Bountie reserves the right to compensate itself for that fee by automatically deducting it from the withdrawn Bountie Gold. The withdrawal fee is currently equal to a minimum of SGD 1.00. You are advised to contact customer support if the withdrawal is not received within three (3) business days.

      3. You may be required to provide proper identification and proof of eligibility prior to any request of withdrawal. To prevent fraudulent behavior and account hijacking, Bountie reserves the right to require You or the credit card holder (if applicable) to submit verification of identification to ascertain the validity of a withdrawal request and Your identity. Withdrawal payments will not be made until such verification is received. If such verification is not received within ten (10) business days, the withdrawal request will be cancelled, the User Account in question will be suspended, and You will be contacted by email.

    6. Closing the User Account

      1. You can close Your User Account at any time, by contacting the support directly on [email protected]

      2. Bountie may transfer all funds from the User Account (subject to the deduction of relevant withdrawal charges).

      3. If You want to recover funds from closed, blocked or excluded accounts, You need to contact support.

    7. Inactive accounts

      1. An inactive User Account is an account that has not been accessed for an uninterrupted period of twelve (12) months.

      2. Once Your User Account is considered inactive, Bountie will contact You via e-mail to inform You that the User Account may be closed thirty (30) days from dispatching such e-mail, unless You log in. Account closure means that any funds still residing in Your Account Balance may be transferred back to Bountie to be used for promotional purposes, donated to connected charities or otherwise used to further improve the Site.

      3. For any account that is inactive, Bountie reserves the right to assess a maintenance fee of SGD$2.00 per month from the remaining balance on deposit. The inactivity fee will commence on the day after becoming dormant until the player's balance is depleted to zero.

  6. Third-party Payment Providers

    1. Bountie uses the services of third-party electronic payment processors and financial institutions (henceforth “Payment Providers” to process deposits and withdrawals into and from the User Accounts. The information that Bountie provides and receives from the Payment Providers and the manner in which such information is used and disclosed is in accordance with these Terms, and where applicable, any third-party Payment Provider's terms and conditions.

    2. You irrevocably authorize Bountie to instruct such Payment Providers (e.g. PayPal) to handle Your User Account deposits and withdrawals from Your User Account, as reasonably required to provide the Services. You agree to be bound by the terms and conditions of use of each applicable Payment Provider, and in the event of a conflict between these Terms and the Payment Provider's terms and conditions, then these Terms shall prevail. You agree that Bountie is not liable for any loss caused by any unauthorized use of Your credit card or other method of payment by a third-party in connection with the use of the Services or the Site.

  7. Third-Party Tools

    1. We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

    2. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

  8. Third-Party Links

    1. Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

    2. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

  9. Malfunctions, Fraud and Unauthorized Access

    1. You agree, without limitation, that Bountie is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, disconnects from the game play on the Platform, or any incorrect or inaccurate results that may be posted on or in relation to a Game. You also agree that Bountie is not responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Site or Your User Account.

    2. You may not:

      1. gain unauthorized access to the Site's systems or any other's User Account other than Your own, interfere with the communications, procedures or performance of the Site or deliberately damage or undermine the Site;

      2. affect the outcome of Your online game play by means of or with the assistance of macros, bots, automated programs, cheating software, screen analysis utilities, player collusion, any type of modifications or otherwise commit fraud in relation to the Site;

      3. alter the human skill component of any game played on the platform;

      4. intentionally play poorly below Your skill level in order to be matched with a less skilled User; or

      5. participate in any Match, Tournament or Game offered on the Site by means of automatic, macro, programmed bots, or similar methods, or to otherwise commit fraud with regard to the Site. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of Your User Account and forfeiture of all Prizes, bonuses and incentives to which You would otherwise be entitled to, but potentially lead to civil and/or criminal prosecution. Bountie, in its sole discretion, reserves the right to terminate any User's User Account who is suspected of tampering with their game results for the Match or Tournament entered, or who otherwise violates these Terms and to seek legal enforcement to the greatest extent possible.

  10. Matches and Matchmaking

    1. You agree that Bountie is appointed as an agent to communicate issued Match requests, the receipt of such requests between You and other Users, and the results of a Match. Bountie does not in any way participate in any Match.

    2. By accepting a Match request (participating in a Matchmaking event), You expressly confirm that You have read and understood the nature of the Match and the terms under which You will participate.

    3. Once You have joined a Match through Matchmaking You agree to play the Match to completion with any matched teammates or opponents. Bountie may determine, in its absolute discretion, when the Site is open for issuing or participating new Matches.

  11. Tournaments

    1. The Tournaments are governed by these Terms in combination with the terms and conditions applicable for each Tournament. If the terms and conditions applicable for each Tournament are in conflict with these Terms, these Terms shall prevail.

    2. By joining a Tournament and confirming that You will participate, You expressly confirm that You have read and understood the nature of the Tournament and the terms under which You will participate.

  12. Prizes and Currency

    1. The Prizes are awarded to You in their entirety, and all national, provincial, state, and local taxes due in connection with any Prizes awarded, are Your sole liability and responsibility. Bountie reserves the right to retain a predetermined portion of up to 10% of the Prize as commission in all Pay-to-enter Competitions and Tournaments.

    2. The outcome of the Matches and Tournaments offered are directly related to the number of participants and the skill level of each participant. Bountie does not comment and makes no representations about Your or any other User's chances of winning or losing.

    3. All monetary Prizes are directly deposited as Bountie Gold in the winner's User Account. All Bountie Gold and Prizes are denominated in SGD unless otherwise noted. All references to SGD on the Site are references to the currency SGD. If You make a payment that is denominated in a currency other than SGD, the funds will be converted into SGD by the Payment Provider. You may be charged a service fee for such currency conversion amounting a percentage set by the given Payment Providers. The conversion rate used is not under the control of Bountie.

    4. The results and Prizes of each Match or Tournament will be determined with actual game and server data as well as by Bountie and its Administrators. Such determinations are final and cannot be appealed. By registering and/or participating in any Match or Tournament, You agree to be bound by these determinations.

    5. The Site reserves the right to set expiration dates or other limits on all promotional or bonus funds or Bountie Gold, including entry-fee bonuses or prizes applied to your account.

  13. Promotional Activities

    1. When registering for a User Account, You agree that Bountie may display Your username, gameplay data and statistics, tournament records and any other information with regard to Your gaming activity on the Site.

      You agree to allow Bountie to print, publish, broadcast and use, worldwide, in any media and at any time, Your username, gameplay data and statistics, tournament records and any other information with regard to Your gaming activity on the Site, for promotional, marketing or related purposes without additional compensation.

    2. If You submit or transmit audio, video, or text materials to the Site, including, but not limited to, comments, question, suggestions, drawings, or computer programs (collectively “Submissions”), You grant Bountie and its affiliates, its partners and distributors, a non-exclusive, worldwide, royalty-free, fully sub-licensable license, to use, distribute, edit, display, archive, publish, sublicense, perform, reproduce, make available, transmit, broadcast, sell, translate and create derivative works of those Submissions, in any form, media, or technology, for the purpose of developing and marketing game products, Matches and Tournaments. You hereby waive, to the fullest extent possible under applicable law, any moral rights You may have to such Submissions.

    3. You represent and warrant that You have all rights necessary to grant Bountie and its affiliates the license above and that none of Your Submissions are defamatory, violate any rights of third parties, including, without limitation, any intellectual property rights, or violate applicable laws.

  14. Intellectual Property Rights

    1. By registering for a User Account and participating in any Match or Tournament offered on the Site, or using the Services, You acknowledge that all content included in the Services, including but not limited to, all Site design, text, graphics, photos, audio, video, the selection and arrangement thereof, and all software that forms part of the Services (collectively the “Content”) is owned or licensed by Bountie and/or its licensors.

    2. You agree to not modify, publish, participate in the transfer or sale of, create derivative works from, or in any way exploit the Content. Bountie neither warrants nor represents that Your use of the Content will not infringe rights of third parties. While Bountie uses reasonable efforts to include accurate and up-to-date information, Bountie makes no warranties or representations as to the accuracy or completeness of any Content and assumes no liability or responsibility for any errors or omissions in the Content.

    3. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed and forming part of the Content, including the names of all Games, Matches and Tournaments, are registered and unregistered Trademarks of Bountie and/or others. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any of the Trademarks displayed on the Site without the prior written permission of Bountie or such third party that owns the Trademark. Your misuse of any Trademark or any other Content, except as provided in these Terms and applicable copyright, trademark, patent, or other intellectual property restrictions, is strictly prohibited.

    4. Bountie will enforce its intellectual property rights to the fullest extent of the law, including but not limited to, the active pursuit of civil litigation and referral for criminal prosecution where appropriate.

  15. Privacy Policy

    1. Bountie's Privacy Policy describes the practices concerning personal data that You provide or that Bountie may collect about You through the Services.

    2. The Privacy Policy can be found here: https://www.bountie.io/privacy.html.

  16. Complaints

    1. In case of any complaints on the Site or the Services, such complaints shall be directed to Bountie by:

      On-site chat support or,

      E-mail: [email protected]

    2. In order for Bountie to deal with Your complaint quickly, the complaint must contain clear information about Your identity as well as all relevant details giving rise to the complaint. Bountie will use its best efforts to promptly resolve a reported matter and reach an amicable settlement.

    3. Any claim You might have regarding any transaction must be made within six (6) months after the transaction and/or payment took place/should have taken place; otherwise Bountie will not consider the claim. Once a claim is received, Bountie will review any queried or disputed transactions and inform You about the outcome. Bountie's decision is final.

  17. Anti-spam Policy

    1. Bountie prohibits any activity commonly referred to as “Spam”, which is defined as:

      1. electronic mail messages addressed to a recipient with whom the initiator does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient;

      2. messages posted to message boards or chats that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated message boards or discussion threads, or posted in excessive volume;

      3. solicitations posted on chat rooms, or to groups or individuals via Internet Relay Chat or Instant Messaging system (such as Skype, Facebook Chat and Twitter);

    2. If You are reported and the claims of Spam are validated by Bountie, Bountie may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:

      1. Account suspension: Upon receipt of a credible and validated complaint, Bountie may elect to immediately suspend Your User Account implicated in the abuse. Suspension serves as a “final” warning and will prevent You from continuing the abusive spamming behavior. Bountie will evaluate each validated abuse incident on a case-by-case basis and impose termination or suspension at its sole discretion and may void any associated Prizes. Bountie reserves the right to lift Your suspension at any time, at its sole discretion.

      2. Account termination: Upon receipt of a credible and validated complaint, Bountie may immediately terminate Your User Account implicated in the abuse and may void any associated Prizes.

      3. If You wish to report a violation of Bountie's Anti-Spam Policy, please forward all evidence of abuse to [email protected].

  18. Anti Money Laundering Reporting

    1. Bountie need to comply with the Money Laundering and Terrorist Financing Prevention Act (SFS 2009:62) and any other associated regulations. Bountie shall check all transactions and report any suspicious transaction to the relevant competent authorities in Singapore.

    2. If You become aware of any suspicious activity relating to any of the Games on the Site, You must report this to Bountie immediately.

    3. Bountie may suspend, block or close any User Account and withhold funds, in accordance with the abovementioned act.

  19. Rules of Conduct

    1. Bountie reserves the right to remove any User generated content and temporarily or permanently ban Users who violate these rules of conduct (henceforth “Rules of Conduct”), or who in any way;

      1. abuse the community purpose of the chat areas,

      2. post obscene, lewd, slanderous, pornographic, abusive, violent, insulting, indecent, threatening and harassing language of any kind,

      3. impersonate other Users,

      4. post opinions or comments that attack individuals, companies or products,

      5. advertise or promote other companies, URLs, and any other kind of advertisement or promotion,

      6. share personal information (name, phone number, home address, password),

      7. post copyrighted or trademarked material,

      8. use any advanced fonts, Java, tables, HTML, or other programming scripts or commands,

    2. Information disclosed on the Site's chat rooms, direct messages, message boards by comments or other electronic messages becomes the property of Bountie and may be publicly disclosed. Bountie is not responsible for any information that You choose to disclose.

  20. Breach of Terms

    1. Bountie reserves the right to take immediate action in the event that You are believed of failing to observe the terms of the Rules of Conduct or violating these Terms. Such actions include but are not limited to, suspending or terminating Your User Account, freezing your Bountie Gold, void Your scores, change Your feedback, seize funds in Your User Account to repay contestants who You have cheated against and/or commence legal proceedings against You.

    2. Bountie reserves the right to suspend or terminate the User Account of any User who is in violation or who Bountie suspect may be or will be violating these Terms. If such violations occur and a User Account is terminated, Bountie reserves the right to determine how such a User's User Account balance will be distributed.

    3. Bountie may cooperate with legal authorities and third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Bountie reserves the right, in its sole discretion, to take any or all of the steps described above if it determines, acting reasonably, that You:

      1. have breached any term of these Terms;

      2. are participating in any attempt to defraud Bountie or the Site through the use of credit cards or other methods of payment, regardless of the outcome;

      3. have failed to honor legitimate charges or requests for payment, or has 'charged back' or denied any of the purchases or deposits that You made to Your User Account;

      4. are participating in any attempt to cheat another User through collusion or other techniques, regardless of the outcome; or

      5. have become bankrupt or subject to analogous proceedings anywhere in the world.

    4. For breaches of the Terms (including the Rules of Conduct) that are deemed by Bountie, in its sole discretion, to be unintentional or less serious, first time offenders may receive an initial warning and may have their User Account suspended at the discretion of Bountie. Repeated offences will be deemed to be intentionally violating the Terms. If You are suspected of having violated the Rules of Conduct, Bountie reserves the right to suspend Your User Account, including any access to the Site, or freeze the Bountie Gold and any account balance or withdrawals pending for up to six months while an investigation occurs.
      Please refer to the following guidelines for possible disputes:

      1. Tournament Result Dispute

        Any and all tournament evidence must be sent to support within two (2) hours of the scheduled challenge start time. This two (2) hour review period will be used by site administrators to examine challenge evidence and to assign the win to the appropriate user. Any dispute that is filed without evidence will be considered invalid. If only one party submits evidence during this two (2) hour time frame, the user that provides the evidence will be deemed the winner of the tournament, while the opposing user will receive a loss. If no evidence has been reported by either party within the two (2) hour time frame the tournament will be either cancelled or marked as incomplete. Once a tournament has been cancelled and marked incomplete, the results are irreversible and cannot be adjusted. The Bountie Customer Engagement team has the sole discretion to ask users to provide additional evidence in order to determine the accurate winner. After thirty-six (36) hours all tournament results will be final with no undoing, cancelling, or re-assigning winners.

      2. Unresolved Tournament

        If a winner cannot be established from an investigation by the Bountie Customer Support team, then the challenge will be cancelled.

      3. Claiming an illegal win

        If a user claims a "win" in a tournament that was either; not played, not completed, drawn or lost, an automatic forfeit and suspension will be issued, following on the suspension guidelines listed above.

      4. Submitting false evidence

        If a user submits "false evidence"; evidence that has previously been submitted or archived from a previous tournament, evidence that has been altered in any way, or false evidence that has been created, then that user will automatically forfeit the challenge and immediately face a suspension, based on the suspension guidelines listed above.

      5. Abusive behaviour on platform

        Any abusive, obscene, lewd, threatening or insulting behaviour by a user towards Bountie Support staff or other players on the Site will result in their immediate suspension for an indefinite period of time as determined by Bountie Support staff.

      6. Cheating

        Any users who are caught cheating/boosting their statistics in any tournament on Bountie will be suspended, based on the suspension guidelines listed above. If cheating or boosting of records occurs during any bracket, leaderboard, or any other style tournament, the user will be immediately disqualified with no entry fee reimbursement.

      7. Lagging and IP Booting

        Users who are caught lagging/IP booting tournaments will face an automatic loss and suspension. The suspension penalty will follow the suspension guidelines listed above. When disputing a lagging tournament, video evidence of the lag is required in order for your dispute to be validated. You must be able to provide video evidence that clearly identifies the exit of the tournament. When playing a tournament with a poor connectivity level, be sure to quit before either you or your opponent gain a significant advantage in the tournament. When a user disconnects from a tournament while their opponent has a significant advantage, the user who disconnected will receive an automatic loss. If the tournament is played and completed in its entirety, the results of the tournament will stand. The Bountie Customer Support team has the sole discretion to adjust end tournament results at any time.

    5. Bountie reserves the right to terminate Your User Account, limit or prohibit Your participation in any Match, Game or Tournament. If applicable, all charged monies (deposits), less fees and withdrawals, will be returned to You. All Prizes (if any) may be voided at the sole discretion of Bountie. Any person whose access has been suspended or terminated may not re-register for, or re-access, the Site without Bountie's prior written consent.

  21. Local Laws

    1. You are subject to all laws of the province, state, and/or country in which You reside and from which You access the Services and is solely responsible for obeying the laws of such jurisdiction. You agree that Bountie and its affiliates cannot be held liable if applicable law restricts or prohibits Your participation or use of the Service. Bountie and its affiliates make no representations or warranties, implicit or explicit, as to Your legal right to participate in any Match, Tournament or Game offered on the Site nor shall any person affiliated, or claiming affiliation, with Bountie and its affiliates have authority to make any such representations or warranties. Bountie and its affiliates reserve the right to monitor the location from which You access the Site and to block access from any jurisdiction in which participation is illegal or restricted.

  22. No Waiver

    1. The failure of Bountie to enforce at any time any of the provisions of these Terms, or the failure to require at any time performance by You of any of the provisions of these Terms, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of Bountie to enforce each and every such provision thereafter. The express waiver by Bountie of any provision, condition or requirement of these Terms shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

  23. Disclaimer of Warranties and Force Majeure

    1. While Bountie uses reasonable efforts to include accurate and up-to-date information, Bountie specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Bountie web sites, either now operating or created in the future. Bountie disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. Bountie disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Site.

    2. Without limiting the foregoing, under no circumstances shall Bountie be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third-parties, or loss of or fluctuations in heat, light, or air conditioning.

    3. Your use of the Services is at Your sole risk. The Services are provided on an “AS IS” and “AS AVAILABLE” basis. Bountie expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Bountie makes no warranty that:

      1. the Services will meet Your requirements,

      2. the Services will be uninterrupted, timely, secure, or error-free,

      3. the results that may be obtained from the use of the Services will be accurate or reliable,

      4. the quality of any products, services or information purchased or obtained by You through the Services will meet Your expectations,

      5. Your messages, data or information, in whatever form or medium, will not be lost, and

      6. any errors will be corrected. Any material downloaded or otherwise obtained through the Services is done at Your own discretion and risk, and You will be solely responsible for any damage to Your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by You from Bountie, or through or from the Services will create any warranty not expressly stated in these Terms of Service. Some jurisdictions do not allow the exclusion of liability for incidental or consequential damages. In such jurisdictions, liability of Bountie will be limited to the greatest extent permitted by law. To the extent that any part of this section is not consistent with any other part of the Terms of Service, then this disclaimer of warranties will override it.

    4. You understand and agree that downloaded or otherwise obtained material or data through the use of the Site is at Your own discretion and risk and You will be solely responsible for any damages to Your computer system or loss of data that results from the download of such material or data. Bountie and its affiliates are not responsible or liable for content posted by the Users, third parties, actions of any third party or for any damage to, or virus that may infect a User's computer equipment or other property.

  24. Limitation of Liability

    1. You agree that Bountie and its affiliates will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Bountie and its affiliates have been advised of the possibility of such damages), resulting from:

      1. the use or inability to use the Services;

      2. the cost of getting substitute goods and services resulting from any products, data, information or services purchased or obtained or messages received, or transactions entered into through or from the Services;

      3. unauthorized access to or alteration of transmissions or data;

      4. statements or conduct of anyone in connection with the Services; or

      5. any other matter relating to the Services. If, notwithstanding the other provisions of this Terms, Bountie and its affiliates are found to be liable for any damage or loss which arise out of or is any way connected to Your use of the Services, liability of Bountie and its affiliates shall be limited to the total of any funds lost by You by participating in any Match, Tournament, Game or any fees with respect to any Service or feature of the Services paid in the six months prior to the date of the initial claim made against Bountie and its affiliates, but shall in no circumstances exceed SGD1,000.00.

  25. Indemnification

    1. By registering and/or participating in any Services offered on the Site, You agree to indemnify, defend, and hold harmless Bountie, its subsidiaries, affiliates, and the directors, officers, employees, shareholders, vendors, partners, contractors, agents, licensors or other representatives of each of them and all their successors and assigns (collectively, the “indemnitees”) in respect of all claims, costs (including reasonable legal fees and costs), damages, liabilities and expenses or obligations of any kind, arising out of or in connection with Your use or misuse of the Services (including without limitation use of Your User Account, whether or not authorized by You). Bountie retains the right to assume the exclusive defense and control of any claim supporting indemnification, and in such cases, You agree to cooperate with Bountie to defend any such claim. You will not settle any claim covered by this section and the disclaimer of warranties without Bountie's prior written approval.

  26. Statute of Limitations

    1. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website, Terms of Service, or Privacy Policy must be filed within ONE YEAR after such claim or cause of action arose or be forever barred.

  27. Severability and Assignment

    1. If any portion of the Terms is deemed void or unenforceable, pursuant to applicable law, including, but not limited to, the warranty disclaimers, liability limitations and commitment not to participate in class action proceedings set forth below, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of the remaining provisions.

    2. You may not wholly or partly assign or pledge Your rights and obligations under these Terms to any third party except with the prior written consent of Bountie.

  28. Notices

    1. Unless otherwise agreed between the parties, any notice, request, consent and other communication to be given by a party under these Terms (henceforth “Notice”) shall be in the English or Swedish language and deemed to be valid and effective if personally served on the other party or sent by registered prepaid airmail to the other party's known address.

      Any notice or other communication shall be deemed to have been served:

      1. if delivered by hand, when left at the address referred to above;

      2. if sent by registered letter, the second day after it is sent; or

      3. if sent by email, on the date sent if receipt of the email is confirmed by the recipient.

    2. If a notice is given or is deemed to have been given at a time or on a date which is not a business day, it shall be deemed to have been given on the next business day, with business day in this context meaning any such day as the commercial banks are open for business in Singapore.

  29. Governing Law and Disputes

    1. These Terms of Service will be governed and construed in accordance with the laws of the Republic of Singapore applicable therein, without regard to its conflicts of law provisions, and you hereby consent to the exclusive jurisdiction and venue in the courts of the Republic of Singapore located in Singapore, in all disputes arising out of or relating to the Services. Notwithstanding any other provisions of these Terms of Service, we may seek injunctive or other equitable relief from any court of competent jurisdiction. You agree that any dispute that cannot be resolved between the parties shall be resolved individually, without resort to any form of class action.

      We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for the Site and the Services set forth in the Terms of Service. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.

  30. Contact Information

    1. Questions about the Terms of Service should be sent to us at [email protected].


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